vib777 Privacy Policy
This policy explains how vib777 collects, uses, and protects your personal data, and under what circumstances it may be disclosed.
This Privacy Policy ("Policy") explains how we, vib777 ("we", "platform"), handle the personal data of users ("you") who use our website and services. By continuing to use the website, you agree to the data processing practices described in this Policy.
vib777 protects your data using SSL encryption technology. The data we collect is used solely for service improvement and security purposes. We do not sell or trade data with any third parties.
1. Types of Information We Collect
When you register an account, log in, make payments, or use customer support services on the vib777 platform, we collect the following types of information—
1.1 Information You Provide
- Name, date of birth, and gender
- Email address and contact phone number
- Myanmar National Registration Card number (for KYC verification)
- Payment method details (KBZPay, Wave Money, AYA Pay, CB Pay accounts)
- Messages and information you send us for customer support
1.2 Automatically collected information
- IP address, browser type and device information
- Game history and website activity logs (log files)
- Login time and session duration
- Deposit / withdrawal records
- Cookies and similar tracking technologies
2. How we use your information
We use the data we collect only for the following purposes—
- Account management: To create, verify and maintain your vib777 account
- Financial processing: To securely handle deposit and withdrawal transactions
- Service improvement: To improve platform performance and user experience
- Security and fraud prevention: To protect against unauthorised access, fraudulent transfers and account compromise
- Legal compliance: To operate in accordance with applicable laws and regulations
- Customer support: To respond to your enquiries and complaints
- Change notifications: To inform you when policies or terms of service are updated
We will never sell or rent your data to advertisers or third-party companies.
3. Cookies and tracking technologies
The vib777 website uses cookies and similar technologies (local storage, session storage) for the following purposes—
3.1 Essential cookies
These cookies are required for the website to function correctly — for example, maintaining login sessions and security tokens. They cannot be disabled.
3.2 Functional cookies
These cookies remember your language preference, game preferences and display settings. You can disable them in your browser settings, but some features may not work fully as a result.
3.3 Performance cookies
These are aggregated data collected to help us understand how the website operates and how it is used, and the results are used to improve our service. This data contains no personal information.
You can reject or delete cookies in your browser settings. Please note that doing so may limit certain features of the website.
4. Data disclosure policy
We disclose your personal data only in the following circumstances—
4.1 Service providers
Third-party service providers we engage to handle payments (KBZPay, Wave Money, AYA Pay, CB Pay), server security, data storage and customer support may access data only under a data security agreement that aligns with our instructions. They are required to use the data only for the purposes we have authorised.
4.2 Legal requests
Data may be disclosed where we are legally required to comply with a request from authorised government bodies, courts or other entities acting under applicable law.
4.3 Business transfers
In the event of a merger, database transfer or sale of assets involving the vib777 platform, user data may be transferred as part of those assets. Should this occur, we will notify you in advance.
We will never sell or rent your personal data to any advertising company, data broker or third-party company.
5. Data security measures
vib777 applies technical and administrative security measures to protect your data—
- SSL/TLS encryption: All data transfers between the website and our servers are protected with 256-bit SSL encryption
- Access control: Only authorised staff with relevant responsibilities can access data
- Payment security: Payment data is handled in accordance with the PCI-DSS framework
- Identity verification (KYC): Identity checks are carried out where necessary to confirm account ownership
- Fraud Detection: Unusual logins and financial transactions are monitored in real time
- Server Security: Data servers are protected with firewalls and access restrictions
We do our best, but please understand that no internet data transfer can be guaranteed 100% secure. For this reason, we strongly encourage you to use a strong password and avoid reusing the same password across different platforms.
6. Data Retention Period
We will only store your personal data for as long as it is needed to provide our services or to meet legal obligations—
- Active accounts: Data is retained for the duration the account remains open
- Closed accounts: Financial and legal records will be retained for up to 5 years after closure
- Cookies data: Session cookies are deleted when the browser is closed. Persistent cookies will not last more than 90 days
- Log data: Server log data is retained for up to 12 months
Once the retention period has passed, your personal data will be securely deleted or anonymised.
7. User Rights
You have the following rights regarding your personal data—
7.1 Access and Review
You can request to view what data we hold about you.
7.2 Correction
If your personal data is inaccurate, you can request that it be corrected. Some data can also be changed directly through your account settings.
7.3 Deletion Request
If the data is no longer needed for our services and there is no legal obligation requiring us to keep it, you can request that your data be deleted.
7.4 Request to Restrict Processing
You can request that we restrict the processing of your data. For example, if you believe the data is inaccurate, you can request a restriction while we verify it.
To exercise any of the above rights, contact us at [email protected]. We will aim to process your request within 30 days.
8. Child Protection
The vib777 platform is for users aged 21+ only. We do not knowingly collect personal data from anyone under 21. If we become aware that data relating to a person under 21 has reached us, it will be deleted immediately. If you believe we may unknowingly hold such data, please notify us immediately at [email protected].
9. International Data Transfers
Our servers and service providers may be located outside Myanmar. When data is transferred internationally, we ensure it is handled under security frameworks that provide the same level of protection described in this policy. The restrictions in this policy apply equally to that data.
10. Policy Changes
vib777 may update this privacy policy from time to time. For significant changes, we will announce them on the website or contact your registered email at least 14 days before the changes take effect. Continuing to use the website after a policy change is considered acceptance of those changes.
The date this policy was last updated is shown at the top of this page. You can review this policy at any time.
11. Contact Us
If you have any questions about this privacy policy, you can reach us through the following—
- Email: [email protected]
- Live Chat: 24-hour Myanmar-language Live Chat service on the website
Our customer support team is available 24 hours and can handle your enquiries in Myanmar language.
Questions about data privacy protection
Here we answer frequently asked questions about our privacy policy.
Ready to get in touch with us?
For any questions about personal data, the vib777 customer support team is available 24 hours in Myanmar language to help you.
Contact us via Live Chat